Microsoft Dynamics

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Microsoft Dynamics AX

Microsoft is committed to continually delivering powerful, agile, easy-to-use solutions that add value across your organization, today and tomorrow. Microsoft Dynamics AX will provide more business value at a faster rate, enable agility and insight into your organization and help drive faster adoption, broader usage, easier maintenance and upgrade through a continued emphasis on simplicity.

imtac is a certified Microsoft Partner with major focus on Microsoft Dynamics AX. With a presence across the globe, our team has delivered complex projects across India, Middle East, and Europe.


imtac with Enterprise Application deployment experience can support all aspects of design and implementation from Business Analysis to Configuration, Integration, testing & Server Administration on Microsoft Dynamics™ AX.

Dynamics AX Consultancy

imtac team comprises of both technical and functional consultants with hands on experience with domain knowledge. Our team has in depth domain knowledge and proven project management skills that helps us architect, integrate and manage world-class solutions for our customers. Our solutions help customers increase operational efficiencies & decrease the risk of their businesses. We care your business & we help you to take your business to the next level of success.

Product Evaluation

imtac Team helps the customers in identifying the appropriate ERP product to meet their requirements through Product Evaluation. This Service is based on proven methodology, which provides a cohesive framework for evaluating ERP software. The framework makes our evaluations consistent and comparable.

Dynamics AX Development

We offer tailor made ERP solution Package right from IT consulting to customization to suit your business requirements. We have expertise in providing end-to-end and specialized services from implementation to integration of Microsoft Dynamics™ AX with continuous support to run your business.

imtac consultants are capable of complete configuration for out of the box as well as extended functionalities. With a better experience in multiple mission critical applications, imtac is offering Microsoft Dynamics™ AX services in the following areas:

  • Server Installation
  • Client Installation
  • Application Administration
  • Database Administration

Dynamics AX Integration

imtac offers Microsoft Dynamics AX integration services to allow the solution to continuous connectivity with other internal and external systems for a seamless user experience. We provide tailor made solutions to suit your business needs to the best understanding of the industry.

The projects have ranged from integrating AX with customer's internal or third party application using AX AIF framework, web services or other customer preferred data exchange mechanism. Each customer has a unique need and we define their requirements in each project scenario to simplify and automate their process.

Dynamics AX Upgrade

imtac provides Microsoft Dynamics AX upgrade services with the least intrusion of your process. The Microsoft Dynamics AX application provides the tools to complete the upgrade, vigilant planning and imtac practical experience ensures smooth & successful upgrade with minimal downtime of your system during the upgrade process.

Our upgrade services:

  • Data conversion
  • Code upgrade
  • Business process optimization
  • Live and post live support

Our team ensures that they work very closely with your internal team & synchronize the process with the undisturbed productivity of your process. We value your time & we ensure that the upgrades would be cost effective.

Dynamics AX Reporting

Microsoft Dynamics AX reporting provides insight to key decision makers in an organization which helps them analyze factors & forecast that impact their business which affect the bottom line. imtac has used its wealth of knowledge in Dynamics AX reporting services to help many AX users to execute reporting requirements in their organization and provide analytical tools that allow in-depth understanding of their business data.

Implementation Services

Project Management:

We at imtac offer Project Management Services for managing and selecting the implementation methodology.


Core Competences of Microsoft Dynamics AX Practice is

  • Experienced Resources in Microsoft Dynamics™ AX
  • Trained & Certified consultants
  • Back-end support from Centre of Excellence
  • Proven expertise in end-to-end implementation experience
  • Ability to ramp up and ramp down resources as per project needs
  • Addressing of new dimension products in the arena of SCM & CRM and their integration requirement to ERP

Dynamics AX Support / Post-Implementation Services:

imtac offers post production support services to assist our clients. These services include:

  • Application & Database Administration
  • Application Integration
  • Application Upgrade
  • Data Conversions
  • Report Development
  • Problem solving (Functional & Technical)
  • Supporting users with technical problems
  • Supporting users with usability issues

Skill Sets & Resource Pool

We have a balanced team of Functional and Technical consultants with Domain expertise and experience in implementing Enterprise Applications and they are well equipped to:

  • Study and map the requirements of the client to the application functionality (Functional)
  • Develop and configure the application to suit the client’s requirements (Functional and Technical)
  • Interface the application with the third party applications systems (Application integration)
  • Maintain Applications, post implementation (Technical and Functional)
  • Our value proposition:
  • Flexible and cost efficient Microsoft Dynamics™ Implementation, high performance and scalable solution through best-of-breed technologies and robust architecture
  • Quicker development through an established framework for implementation of Microsoft Solutions
  • imtac in Enterprise Resource Planning (ERP) helps in automating the enterprise and speed up transactions across the organization

Microsoft Dynamics AX Modules

  • Financial Management
  • Procurement & Sourcing
  • Sales & Marketing
  • Inventory Management and Warehousing
  • Production and Manufacturing
  • HR Management and Payroll
  • Project Management and Project Accounting

Microsoft Dynamics GP

Microsoft Dynamics GP is designed specifically for medium-sized companies like Manufacturing, Trading, Services, Retail & Hospitality, R&D etc.; seeking one solution to help increase productivity without disrupting everyday business operations.

Microsoft Dynamics™ GP lets your employees quickly and easily click their way to details on everything from production schedules and inventory levels to sales orders and marketing campaigns, all in one single secure database. Information entered into the database in one application area is simultaneously available for use in other application areas, so you can optimize your business processes and leverage your corporate knowledge.

Microsoft Dynamics GP runs on Microsoft SQL Server or Database Server. Both database options run on Microsoft Windows Server.

Simplify your business with a single solution
  • Integrate and centrally store financial, manufacturing, supply chain, sales and marketing, project management, human resources, and services information.

Improve productivity
  • Help people accomplish more every day with a familiar, intuitive user experience that works like Microsoft software they already used and provides Role Tailored access to relevant information and tasks.

Make smart decisions
  • Simplified access to job-specific information and tasks helps employees view work priorities and access the information they need to make informed, confident decisions; a wide range of analytical and reporting tools can help you gain insight into business performance.

Implement rapidly
  • Quickly set up and customize your system to meet your current business needs, knowing that you can easily adapt to changing demands by adding functionality, custom applications, and online business capabilities.

Microsoft CRM

Microsoft Dynamics CRM is a flexible business application that helps organizations increase business productivity and drive connections across people, processes and ecosystems via a familiar, intelligent and connected experience.

Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) system that gives enterprise organizations a 360-degree view of their customers across marketing, sales, and customer service.

Built on a highly flexible platform, Microsoft Dynamics CRM is designed to adapt to your business and scale right along with your growth. Set up for streamlined installation and simplified administration, Microsoft Dynamics CRM targets rapid return on investment (ROI) and offers an attractive total cost of ownership (TCO). With Microsoft Dynamics CRM, you

  • Achieve a complete customer view that is consistent across the enterprise with Microsoft Dynamics CRM
  • Give users a 360-degree view of customers
  • Achieve high user acceptance and productivity
  • Enable application flexibility
  • Accelerate project delivery and ROI
  • Provide availability, performance, scalability


The following business streams are available in Microsoft Dynamics CRM:

  • Sales: Account Management, Opportunity Management, Sales Performance Management, and Goal Management.
  • Marketing: Lead import and export management, Marketing List management, Customer segmentation and analysis, Campaign planning and execution, digital marketing.
  • Services: Case management, service contracts, Support ticketing and escalation, scheduling of resources.
  • XRM: Any custom relationship solution e.g. Asset management, property management, employee management, vendor management, student management etc.

Services on Microsoft Dynamics
  • Implementation & Rollout: Full Life-Cycle implementations & Rollouts.
  • Upgrade: Version upgrade (Classic to RTC) and Platform Migrations.
  • Support: Maintenance and Production Support, including Helpdesk operations.
  • Development & Customization: Application development, Customization, including add-on Module Development, Enhancements, Reports and Interfaces using RDLC & SSRS.
  • Integration of Social Networking apps on CRM

Some of the projects executed
  • Setup Helpdesk & streamlined the Application and Services Support process for a Consumer Maintenance Major.
  • Application Maintenance & Report Development for a few of our customers.
  • Implementation of CRM5.0 for an IT Services industry & subsequent Upgrade from CRM2011 to CRM2015.

Microsoft BI

Microsoft Business Intelligence (MSBI) is a suite of products and tools that you can use to monitor, analyse and plan your business by using scorecards, dashboards, management reporting and analytics.

Microsoft's Business Intelligence is the ultimate powerful solution for development of corporate level Data Extraction, Management, Decision Making and Reporting systems. Our SQL Server and .NET professionals can make use of this awesome technology for their day to day data operational activities. MSBI is a fast-growing Business intelligence solution, consisting of components from three widely used Microsoft Products: SQL Server, SharePoint and Office.


Our services are aimed at collection, consolidation, analysis and dissemination of information that allows key Business Users, across the business, to take well-informed decisions, quicker and with assurance.

We have been doing these MSBI solutions for our clients many years - taking data that exists in disparate systems in a variety of different formats, cleansing it, transforming it, centralizing it and developing the tools to turn it into meaningful information.
Our MSBI solution includes the following services:

  • SQL Server Integration Services (SSIS)
  • SQL Server Analysis Services (SSAS)
  • SQL Server Reporting Services (SSRS)
  • Power BI

Product Engineering

imtac offers individuals or enterprises access over the Internet to applications and related services that would otherwise have to be located in their own personal or enterprise computers.

Whether it is an Enterprise Business Portal or a Supply-Chain application we have the domain knowledge and technical expertise to deliver robust, secure & scalable applications that allow you to meet your aggressive time-to-market goals. Our global infrastructure and resources enable us to meet many demands required in application development projects, with confidence.

Benefit from the proven product and technical experience of imtac development and product teams while receiving:

  • Specialized and expert resources to address your unique business needs
  • Reduced total cost of ownership
  • Automated processes to reduce operational workflow
  • Reduced operational risks and costs
  • Business solutions accessible through all devices


Application Development & Maintenance
Our qualified team will design, develop and support the application of the client requirements. We understand the requirements of our customer properly and follow the complete SDLC process, so that our client gets a final solution for their needs. The developed application produces the output or result in the same format as the customer’s requirements. This can be a report or dashboards or some output on screen or some business management system, which keeps the track of every activity in client business.

Portals & Content Management
Portals and Web based Applications are where 'Synergy' stops being a buzzword and become a tangible business benefit. Portals allow employees and customers to search and access corporate information and are a user-friendly and effective means of sharing information and data.
At imtac, we have proven experience in mining the information from disparate systems and connecting different stakeholders in an enterprise by developing tailor made portals, thereby helping the enterprise reap the maximum benefits out of their information systems

Industry Offerings
  • Design, development & maintenance of Web-based applications/ Enterprise Portals, Product development
  • Business integration Projects – web-based Applications integrated with backbone ERP systems
  • Application Helpdesk
  • Maintenance and production support
  • Health check and optimization
  • Operations / Data Management Support

Technology platforms
  • .NET & Microsoft SharePoint